Nobody expects to make mistakes, but VetProtect cover is on hand to safeguard you and your business if a client alleges there are faults in your work.


VetProtect is a comprehensive liability offering that provides insurance to vets against claims of veterinary malpractice, professional indemnity, public liability, employment practice liability and commercial crime.

There are four categories of vets we provide cover for. They are rated according to their animal focus:

Professional individual

Single-person practice. Domestic and exotics, small animals, including pedigree animals but excluding animals used for professional breeding

Domestic general practice

Multi-person practice. Domestic and exotics, small animals, including pedigree animals but excluding animals used for professional breeding

Commercial general practice

Commercial livestock, agriculture including extensive farming focused on livestock, equine (recreational) but excluding stud farming, professional or horse racing practices. (Animals in category A and B are also included)

Commercial specialised practice

Wildlife, zoological, aquaculture and aquariums, professional (competition) and/or racehorse and stud farming, commercial dog breeding, intensive farming, dairies larger than 30 head of cattle being milked, and professional breeders

Cover up to R10 million

Limit of Indemnity for Medical Malpractice and Professional Indemnity


iTOO is going the extra protective mile for vets

Insurance is not just about taking out the right cover for the unforeseen events. At iTOO, we believe that through Risk Management, we can help mitigate risk. With this in mind we have developed, in conjunction with our partners, for our Veterinarian clients, at no additional charge, two exclusive value add benefits to your policies, which should further provide you with peace of mind that we take your well being seriously.

iTOO Legal Assist

iTOO Legal Assist offers policyholders legal services relating to the policyholder’s business activities only, these may range from contract reviews, indemnity documentation, shareholder contracts or even employment-related issues.

Each policyholder has access to the following as per policy period:

  • An unlimited 24/7 facility for telephonic advice and assistance.


The following will also be made available if deemed necessary:

  • A face to face consultation with a qualified attorney;
  • Up to three letters, matter and complexity dependent; and
  • A follow-up consultation.


Exclusions / What is not provided in terms of this service:

  • Any claim, circumstance or notification related matter/s that may or may not be covered under the policy;
  • Any advice on how to bring a claim under the this policy;
  • Any matters pertaining to any claims repudiated by the Itoo
  • Matters where the policyholder’s business does not have an economical or legitimate interest;
  • Any matters related to Family Law;
  • Any criminal matters;
  • Credit control or debt collection;
  • Issuing and service of a summons and/or response; and
  • Any disputes between the policyholder and Itoo; and
  • Any matter in which Itoo believes the policyholder has been dishonest or unethical.


All you have to do is call 0861 102 033.

Business Identity Theft

Identity Theft is one of the biggest fraud issues facing the world today. Identity thieves unlawfully use the names, logos and banking information of legitimate businesses fraudulently so as to create fictitious accounts and identities with no intention of paying. These actions can cause extensive damage very quickly and cause severe damage to the company’s finances as well as their hard-earned goodwill and reputation.

You may well ask, how do ID thieves work, herewith a couple of examples: 

  • They use pick-up and delivery timetables to intercept goods.
  • Discarded letterheads to obtain logos and correct typeface for business name.
  • Bank records to establish authenticity
  • Establish a temporary surgery/office space in your name.
  • Open fake accounts in their name.
  • Manipulate business or credit records.
  • Order merchandise or services with stolen credit card information or bogus account details.
  • Launch scams and phishing attacks to your customer base to get confidential information.
  • There is also the no-tech approach involving rummaging through trash for revealing and discarded documents and files, expired passports, ID cards or driver’s licences of company officials and directors.

If your business becomes a victim of identity theft, we are able to assist you in remedying the situation quickly and efficiently.

What do we cover?

  • Via our investigators and service providers, we will work with yourself to clear your tarnished name and ensure your credit records are put back into the position they were prior to the ID Theft.

Exclusions / What is not provided in terms of this service:

  • We do not cover the consequences of the ID theft i.e. any debts of the likes.

VetProtect assisted me in obtaining Medical Malpractice cover for me to start consulting and complete the next level of my cognitive rehabilitation therapy. VetProtect has therefore played an integral part in my rehabilitation process to progress with cognitive rehabilitation therapy and therefore become an independent veterinary surgeon again.

Dr. Casper V van Heerden

BSc (UP); BVSc (UP)


Leonie Delgado from Leonie Delgado Platinum Portfolios CC (an Authorised Financial Service Provider no. 32621) will be looking after your insurance needs as a broker for the VetProtect product.

Leonie Delgado Platinum Portfolios is a short term insurance brokerage who specialises in graduates and high net worth individuals. Leonie will personally do a risk analysis of your personal short term insurance of your business to ensure that you enjoy the essential cover.

Contact Person: Leonie Delgado
Phone: 0861 VETPRO (838 776)
Fax: 086 616 9528
Postal Address: P.O. Box 2336 Honeydew 2040


Insurance made easy

At VetProtect, we are commited to provide top-notch services to our customers.


For more information with no obligation, you can contact Leonie Delgado, the dedicated vetPROTECT broker, on 0861 838 776 (VETPRO) and get a competitive quote today. Alternatively, download a proposal form to obtain a quotation or complete the form below and we will get back to you. Remember! SAVA members can get up to a 7.5% discount on premiums.

Privacy Policy

VetProtect covers veterinary practices including veterinary professionals as well as lay staff under one single policy. Individual vets can also obtain insurance, should they so wish. Each practice is assessed individually in terms of its risk profile and an insurance quote is then provided based on the profile of the practice. We do not believe in a one size fits all and if your profile entitles you to lower premiums, then you should get that benefit over practices who have a higher risk profile.

ITOO is an authorised Financial Services Provider

iTOO Special Risks (Pty) Ltd (Reg No: 2016/281463/07) is an authorised Financial Services Provider (FSP No. 47230). Underwritten by The Hollard Insurance Company Limited (Reg No. 1952/003004/06), a Licensed Non-Life Insurer and an authorised Financial Services Provider.

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